Politique d’expédition
Thank you for shopping with us. We are committed to providing a simple and reliable shipping experience for every order.
1. Free Shipping
We are pleased to offer free shipping on all orders. No minimum purchase is required, and no additional shipping fee will be charged at checkout.
2. Order Processing Time
All orders are processed within 1–3 business days after the order is successfully placed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that orders placed on weekends or holidays may begin processing on the next business day.
3. Delivery Time
After your order has been shipped, the estimated delivery time is:
10–14 business days
Please keep in mind that delivery times are estimates and may vary depending on the destination, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.
4. Tracking Your Order
Once your order has been shipped, tracking information will be provided when available. You can use the tracking number to monitor the status and progress of your shipment.
Please allow some time for tracking information to become available after your order has been shipped.
5. Delayed or Lost Packages
If your package has not arrived within the estimated delivery period, please contact our customer service team so that we can assist you in checking the shipment status.
While we will do our best to assist with delayed shipments, delivery delays caused by shipping carriers, customs, weather, or other circumstances outside our control may occasionally occur.
6. Incorrect Shipping Information
Please make sure that your shipping address and contact information are correct before completing your purchase.
If you notice an incorrect shipping address after placing your order, please contact us as soon as possible. We will make reasonable efforts to update the information before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.
7. Contact Us
If you have any questions regarding your order or our shipping policy, please contact our customer service team.
We are happy to assist you with your order and shipping inquiries.
Thank you for choosing our store!